[Resolved]  HDFC Bank — Non maintenance account

Address:Chennai

I had a salary account with HDFC bank which got converted to savings account in Dec 2019 when I left my job.i had to settle back in my home town due to Corona lockdown and since than I'm not able to visit the Chennai branch where I had my account.i visited local branch but they were not able to help because this account have non maintenance charge of -5278 as of now
I can't visit Chennai branch because my current condition does not allow me to do so.i can visit local branch and they are asking me to get my account to so they can further proceed to close the account.
Please waive of the occured non maintenance charges of -5278rs from my account so I can get this account closed
It will not affect my CIBIL score still it feels inconvenient to have a dormant account.im Also unable to pay this amount as I'm not financially able.if only Chennai branch can settle this issue than please arrange a callback from branch so I can convey my message to them.
My number is [protected]
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Sep 15, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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