[Resolved]  HDFC Bank — Non maintenance charges

Address:hdfc bank,botanical garden ,hyderabad

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined other company and there was no credit of salary into my hdfc bank account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they told me you have to contact your hdfc branch and follow up with the request and close the account.the balabce in my account is -1459 .i dont even use the account .i request you to please take action against this bank... They have no right what so ever to do whatever they want without informing the customer.
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Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 10, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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