[Resolved] HDFC Bank — Non receipt of loan takeover dd

nagabhus

Jul 2, 2021

Address:

HDFC

Dear Sir, I have applied for personal loan on 22 Jun 21 through Paisa bazar..
Initially I was not in interest to take loan from HDFC..but HDFC representative forced me to take Loan..and promised that..My loan takeover DD will be reached to me wd in one day.
How ever even after 8 days..I was not received my DD.
Now My loan in another bank is charging interest due to non submission of DD.
Now my question is..who will bear all the charges..incurred by Bank..due to delay in recwiving DD.
its a mistake..of HDFC..for non confirmation of rules..and making customers suffer.
I required the charges..for delay in DD

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Aug 13, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the loan account number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Manoj
HDFC Bank Customer Assistance.