HDFC Bank — Non receipt of NOC against Credit card closure

Address:

HDFC bank - Janakpuri Branch / Delhi

Bank,
It has been 5 years after my constant follow up with bank to get NOC against my credit card after clearing settled amount 21, 000 rupees on October 2016.
Bank executive has promised to send me NOC on my mail ID, but still I am waiting to get the same .

First of all bank people make me fool to agree me to settle the card, while I was ready to pay the complete amount, as per them they will negotiate a good deal with bank and I don’t have to pay complete amount . Then drop me under defaulter list .

Now I am waiting for my NOC, which I never received .

This is my second last resort to get NOC, before filling an official Police complaint against bank for Mental torture and making me sick for five years and not providing me NOC for my paid money .