HDFC Bank — Non refund of rs 10933.52

S N Pokle

Address:

Valsad, Gujarat

Sir I had made transition of above amount on 27/10/2015 against ID[protected] to Vignashwara tours & travails, due to system error amount has not transferred same is brought in the notice of the bank ( complaint no is 988633).
Even after reapeted followup no action has taken by the bank.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have raised a charge back vide ref # VPI064053. We will credit your A/C by 3-Apr-16 (working day) as per Visa/MasterCard TAT, provided we do not get a re presentment claim (that is proof of transaction) from the acquiring bank.

-Bejoy
HDFC Bank Customer Assistance