HDFC Bank — Non transfer of amount (Rs. 200) which was deducted without recharge on 12th nov 2015

Address:East Singhbhum, Jharkhand, 831001

My mobile was not recharge with massage of transaction error during recharging.Still amount of Rs 200 was deducted on 12th Nov2015 with cheque ref no:[protected].My saving account no is [protected].According to paytm customer care it is pending with HDFC BANK. It was deducted with narration [protected]-paytm mobile solution.
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Dear Customer,

The transaction has been successfully processed at the Bank's end.

We request you to allow 5 working days for the merchant to get back to you with the final status of the transaction.

In the event you do not receive any confirmation within 5 working days, you may write back to us and the same shall be taken up with the merchant.

-Anay
HDFC Bank Customer Assistance
After 5 days no action has been taken by the bank end.
Regards
Pansy Pradhan.

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