[Resolved] HDFC Bank — Not allowing to close HDFC Personal Loan for taking SBI Home loan | |||
I am a salary account holder of HDFC RT Nagar branch from past 2.5 years. I have a personal loan[protected] availed in July-13 and paid the 8th EMI on 4th of March-14. I have applied for Home Loan from SBI. Now SBI Manager is insisting on closing the personal loan and bringing the NOC from HDFC bank as it is greatly affecting my eligibility. I visited CMH Road branch of HDFC for closing the loan along with a letter head from SBI with seal and signature stating "I am availing the loan from SBI and the HDFC has to close the personal loan[protected] and provide NOC". But the Customer Service Manager is not ready to accept it and insisting on bringing the Loan Sanctioned certificate from SBI.However SBI is not ready to process the loan and give sanction letter without taking NOC from HDFC. It's deadlock and I am not sure how to pursue this. Please explain following: 1. When I have a letter head from SBI clearly stating my loan has been verified and can be sanctioned only if HDFC closes the loan and gives NOC, why HDFC is insisting on sanction letter, even though SBI doesn't sanction the loan without NOC. 2. Why HDFC is not showing the same enthusiasm in closing the loan as it frequently shows while disbursing the loan amount. (I get at least one call per day from HDFC bank asking whether I want to get personal loan even though I already have one). The last date for paying the first installment of loan is March 3rd week. If I don't pay within that time I will loose the Flat. Please reply soon as I am desperate and thinking of approaching the Ombudsman of RBI soon regarding this. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
Add a Comment | |||
58%
Complaints
32728
Pending
0
Resolved
18405
View all 32728 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment