[Resolved]  HDFC Bank — Not Releasing MOD After the loan closure

Respective Person, I have closed my home loan taken from HDFC on September 1st. While collecting my docs in the mid of September, HDFC executive told me that with in the next 10 days, we will register the release MOD and our agent will call you to intimate the date. It's been three months since then, every time I call the customer care[protected] they give me Nilem Mahesh no[protected]/73 ) saying that he is the concerned person but I couldn't able to reach him via that no. Therefore, I request the concerned department to take strict actions against them for the lack of interest in releasing the MOD and also help me to get the MOD release registration done. Loan Account no :[protected] Contact no : [protected] HDFC ltd Branch : Egmore branch, Chennai ( Opposite Rajarathinam Stadium ) Thanks, Fazil
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Finally MOD release registration happened today ( 16-12-2014 ), Company called me ( 044 -23452074) . Thanks for all the support
Complaint comments 

Comments

Regards to this, now I got a call from HDFC agent. Along with my account details, He was asking for my debit card no to verify that the EMI was paid right on time or not. But I was reluctant to give my debit card no saying that loan was paid completely and asked him to verify on their system using the account no.

He was very adamant and replied that he will be directing this to his senior. Immediately, he said something in Hindi and hung up the call..

My point is why do I have to give him my debit card no for ECS verification. Can't they verify using the account no that is provided..

Can some HDFC concerned person reply for that here ?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information