Submit a Complaint
Banks
HDFC Bank

HDFC Bank — NRI banking

Hello,
I am an NRI customer and my customer id 50475173

I have uploaded the KYCdocuments 3 times and times it got rejected and the person who is rejecting didnt mention what is missing in the documents. They just reject, sit back and relax.
SO please resolve AEAP. I called your call centre, they are also not helping me to understand what is missing.

I am not able to do any transaction in my account.

SO help me out ASAP.

Appreciate your support.

Sadath Mohammed Abdulla
Was this information helpful?
No (1)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
Mar 08, 2024
Updated by Sadath Abdulla HDFC Bank — NRI banking
S
Sadath Abdulla
Mar 8, 2024
Mark as Resolved
Account/Customer ID: 50475173
Registered Contact Details/Email ID: [protected]@gmail.com

Hello,
I am an NRI customer and my customer id 50475173

I have uploaded the KYCdocuments 3 times and times it got rejected and the person who is rejecting didnt mention what is missing in the documents. They just reject, sit back and relax.
SO please resolve AEAP. I called your call centre, they are also not helping me to understand what is missing.

I am not able to do any transaction in my account.

SO help me out ASAP.

Appreciate your support.

Sadath Mohammed Abdulla
Complaint comments 
1 Comment

Related HDFC Bank reviews

[Resolved]HDFC Bank Bank Overall - Problem with the Banking operation in Branch Code – 2821[Resolved]HDFC Bank Credit Card Division - Debited money from my account without my consent12[Resolved]HDFC Bank SAVING ACCOUNT - DELAY IN OPENING[Resolved]HDFC Bank - Non issue of zero balance & No dues certificate1[Resolved]HDFC Bank - About my original Insurance papers
View all 32724 HDFC Bank Reviews

Comments

Hi Abdulla, basis your request when checked for the customer id : 5xxx73 observed that NetBanking ReKYC of barcode : DCI[protected] / DCI[protected] / DCI[protected] got rejected for the reason Extended KYC Form(FATCA/CRS Annexure) required / Complete set of documents not provided. / Incomplete Re-KYC form (There is no change opted in REKYC form however overseas and Indian address differs with system). For further changes, fresh instruction is required. Also our team has responded to your query via case reference number with registered email case #[protected] at March 12, 2024 11:55 AM. -Ajay, Service Manager
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    View all 32724 HDFC Bank reviews & complaints
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information