[Resolved]  HDFC Bank — One Assist membership by HDFC

Address:Salem, Tamil Nadu

Sir

Myself Sandeep Kumar Tirkey
Issued a credit card last year sep'15. A one assist membership have been activated wrongly by any reason but I have never applied for it but hdfc deducting an amount of Rs1799 annually in the month of September. Last year also I complained about it but they replied that from next year it will not happen but again this year they deducted the amount of Rs1799 from my credit card account which is disgusting. Last year only they promised me that it will further not happen but they failed too keep the promise, simply they are looting the customer in the name of service. I tried to connect to customer care several times but failed.
Was this information helpful?
No (0)
Yes (0)
Oct 20, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2016
HDFC Bank Customer Care's response
Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with customer ID/credit card number, issue in details and registered contact number mentioning reference IdTTU19091604 in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear sir,

i want to know about HDFC "3RD PARTY CASH TXN INC ST & EC" last few months i have got this message and deducted 115 rs from my account without any information. this is my salary account.

Thanks
Ravindra yadav
Dear sandeep,

Greeting from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards,
OneAssist.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information