HDFC Bank — Online Insta Regular Salary Account

Address:

Shikrapur, Pune - 412208

Dear Sir/Madam,

Greetings.
I have opened Insta Regular Salary Account on 19/10/2021 in HDFC Bank and also did Video KYC. After that i got an email to visit your nearest hdfc branch to process further. I visited to nearest branch on 01/11/2021, they said your full KYC is not done & you need to do it physically. I did it and for that i went in bank twice (Bank's printer did not working). And important point is after 23 days still i dont have received any welcome kit, debit card, passbook, chequebook. if bank provided online insta account opening facility then why we need to visit branch for full kyc? Why i can't get welcome kit after 23 days(If i visited bank and open account then it will take 7 to 15 days to done all process)?
If you have solution do let me know.

Regards,
Yogi