| Address: | F- 48, PHASE - 03, SUSHANT LOCK, SECTOR 57, GURGAON, HARYANA, INDIA |
+++++
@ sashi.[protected]@hdfcbank.com
@[protected]@hdfcbank.com
@[protected]@hdfcbank.com
REMINDER - 6
POOR & WORST SERVICES...!! WHO TAKES 20 DAYS ABOVE DAYS TO RESOLVE JUST ONLINE TRANSACTION ON FROM OFF...AND AFTER THAT NOT RESOLVED STILL TO MUCH FOLLOW UP WITH RM, CUSTOMER CARE & NEAR BRANCH.
Kindly close my account. I do not want to keep an account with such a Poor Services bank where there is no value to the customer & No resolution after much follow- up with the above person.
Dear All,
I would like to inform you that I am suffering from my “ONLINE TRANSACTION BLOCKED ISSUE” from last week which has been blocked from back end BANK SIDE and issue has not been resolved still after much discussion with my near branch (Splendor Trade Tower, Sector- 65, Gurgaon), My RM and customer care as well.
Because of this issue my salary is also not credited to my account due to transaction block issues from the back end.
After discussion & requested with my near branch, RM and customer care, if my issue will not resolve on time then it would be an issue to pay my EMI and credit card payment and if I face payment issue then the bank will fine me for the late payment charge without my mistake.
My first loan payment date starts from 5th of every month.
There is some following question from bank as mentioned below: -
Dears ….
1. Who is responsible for late charges issue & who will pay this amount after much discussion and issue is still pending?
2. Who is responsible to spoil my cibil score if payment is not done on time after much discussion and issue not resolved still?
3. Who is responsible for blocking my transaction without my information?
4. Because of this issue my salary is not credited to my account. Who is responsible for the same?
5. Why has my ticket been closed without resolving the issue & who is responsible for the same?
6. Why do customers raise tickets again & again for the same issue and tickets closed from the back end without issue resolved without customer knowledge?
7. Why does my debit card never deliver without my knowledge and never get any call, mail, or SMS from the bank side?
8. Why not re-dispatch my debit card on priority basis while facing issues from the last around 15 days regarding the debit card issue?
9. Why take so much delay to just active online transactions?
10. Why not give value to the customer and not resolve his issue?
11. Why is the issue not resolved after much discussion?
12. What is the benefit of opening an account with your bank?
This is my humble request if it is not possible to activate online transactions from your end on priority basis please confirm so that I may take necessary action on the same.
This is a humble request please close this issue by EOD.
My details are mentioned below: -
Name : JITENDER SHARMA
Customer Id : 41675078
Contact No : [protected]
Home Branch : Noida, Sector – 12, (UP)
Request to unblock Online Transaction[protected]'
ODR Debit Card Transaction Related Query 30227738
Feedback/Complaint to HDFC Bank -. CRM 30222821
UPI ACTIVATION REQUEST[protected]'
Complaint Request[protected]
Request via Ref No EA[protected]
ONLINE TRANSACTION SCREEN SHOT ISSUE
image.png
Thanks & Regards,
JITENDER SHARMA
Customer Id[protected]
(+91-[protected])
On Tue, Aug 1, 2023 at 10:03 PM JITENDER SHARMA wrote:
REMINDER - 5
WHY ISSUE NOT RESOLVED STILL ???????
Dear All,
I would like to inform you that I am suffering from my “ONLINE TRANSACTION BLOCKED ISSUE” from last week which has been blocked from back end BANK SIDE and issue has not been resolved still after much discussion with my near branch (Splendor Trade Tower, Sector- 65, Gurgaon), My RM and customer care as well.
Because of this issue my salary is also not credited to my account due to transaction block issues from the back end.
After discussion & requested with my near branch, RM and customer care, if my issue will not resolve on time then it would be an issue to pay my EMI and credit card payment and if I face payment issue then the bank will fine me for the late payment charge without my mistake.
My first loan payment date starts from 5th of every month.
There is some following question from bank as mentioned below: -
Dears ….
1. Who is responsible for late charges issue & who will pay this amount after much discussion and issue is still pending?
2. Who is responsible to spoil my cibil score if payment is not done on time after much discussion and issue not resolved still?
3. Who is responsible for blocking my transaction without my information?
4. Because of this issue my salary is not credited to my account. Who is responsible for the same?
5. Why has my ticket been closed without resolving the issue & who is responsible for the same?
6. Why do customers raise tickets again & again for the same issue and tickets closed from the back end without issue resolved without customer knowledge?
7. Why does my debit card never deliver without my knowledge and never get any call, mail, or SMS from the bank side?
8. Why not re-dispatch my debit card on priority basis while facing issues from the last around 15 days regarding the debit card issue?
9. Why take so much delay to just active online transactions?
10. Why not give value to the customer and not resolve his issue?
11. Why is the issue not resolved after much discussion?
12. What is the benefit of opening an account with your bank?
This is my humble request if it is not possible to activate online transactions from your end on priority basis please confirm so that I may take necessary action on the same.
This is a humble request please close this issue by EOD.
My details are mentioned below: -
Name : JITENDER SHARMA
Customer Id : 41675078
Contact No : [protected]
Home Branch : Noida, Sector – 12, (UP)
Request to unblock Online Transaction[protected]'
ODR Debit Card Transaction Related Query 30227738
Feedback/Complaint to HDFC Bank -. CRM 30222821
UPI ACTIVATION REQUEST[protected]'
Complaint Request[protected]
Request via Ref No EA[protected]
ONLINE TRANSACTION SCREEN SHOT ISSUE
image.png
Thanks & Regards,
JITENDER SHARMA
Customer Id[protected]
(+91-[protected])
On Tue, Aug 1, 2023 at 9:23 PM JITENDER SHARMA wrote:
REMINDER - 4
Dear All,
I would like to inform you that I am suffering from my “ONLINE TRANSACTION BLOCKED ISSUE” from last week which has been blocked from back end BANK SIDE and issue has not been resolved still after much discussion with my near branch (Splendor Trade Tower, Sector- 65, Gurgaon), My RM and customer care as well.
Because of this issue my salary is also not credited to my account due to transaction block issues from the back end.
After discussion & requested with my near branch, RM and customer care, if my issue will not resolve on time then it would be an issue to pay my EMI and credit card payment and if I face payment issue then the bank will fine me for the late payment charge without my mistake.
My first loan payment date starts from 5th of every month.
There is some following question from bank as mentioned below: -
Dears ….
1. Who is responsible for late charges issue & who will pay this amount after much discussion and issue is still pending?
2. Who is responsible to spoil my cibil score if payment is not done on time after much discussion and issue not resolved still?
3. Who is responsible for blocking my transaction without my information?
4. Because of this issue my salary is not credited to my account. Who is responsible for the same?
5. Why has my ticket been closed without resolving the issue & who is responsible for the same?
6. Why do customers raise tickets again & again for the same issue and tickets closed from the back end without issue resolved without customer knowledge?
7. Why does my debit card never deliver without my knowledge and never get any call, mail, or SMS from the bank side?
8. Why not re-dispatch my debit card on priority basis while facing issues from the last around 15 days regarding the debit card issue?
9. Why take so much delay to just active online transactions?
10. Why not give value to the customer and not resolve his issue?
11. Why is the issue not resolved after much discussion?
12. What is the benefit of opening an account with your bank?
This is my humble request if it is not possible to activate online transactions from your end on priority basis please confirm so that I may take necessary action on the same.
This is a humble request please close this issue by EOD.
My details are mentioned below: -
Name : JITENDER SHARMA
Customer Id : 41675078
Contact No : [protected]
Home Branch : Noida, Sector – 12, (UP)
Request to unblock Online Transaction[protected]'
ODR Debit Card Transaction Related Query 30227738
Feedback/Complaint to HDFC Bank -. CRM 30222821
UPI ACTIVATION REQUEST[protected]'
Complaint Request[protected]
Request via Ref No EA[protected]
ONLINE TRANSACTION SCREEN SHOT ISSUE
image.png
Thanks & Regards,
JITENDER SHARMA
Customer Id[protected]
(+91-[protected])
On Tue, Aug 1, 2023 at 4:39 PM JITENDER SHARMA wrote:
REMINDER-3
On Tue, Aug 1, 2023 at 12:32 PM JITENDER SHARMA wrote:
REMINDER-2
On Tue, Aug 1, 2023, 9:07 AM JITENDER SHARMA wrote:
REMINDER
Dear All,
I would like to inform you that I am suffering from my “ONLINE TRANSACTION BLOCKED ISSUE” from last week which has been blocked from back end BANK SIDE and issue has not been resolved still after much discussion with my near branch (Splendor Trade Tower, Sector- 65, Gurgaon), My RM and customer care as well.
Because of this issue my salary is also not credited to my account due to transaction block issues from the back end.
After discussion & requested with my near branch, RM and customer care, if my issue will not resolve on time then it would be an issue to pay my EMI and credit card payment and if I face payment issue then the bank will fine me for the late payment charge without my mistake.
My first loan payment date starts from 5th of every month.
There is some following question from bank as mentioned below: -
Dears ….
1. Who is responsible for late charges issue & who will pay this amount after much discussion and issue is still pending?
2. Who is responsible to spoil my cibil score if payment is not done on time after much discussion and issue not resolved still?
3. Who is responsible for blocking my transaction without my information?
4. Because of this issue my salary is not credited to my account. Who is responsible for the same?
5. Why has my ticket been closed without resolving the issue & who is responsible for the same?
6. Why do customers raise tickets again & again for the same issue and tickets closed from the back end without issue resolved without customer knowledge?
7. Why does my debit card never deliver without my knowledge and never get any call, mail, or SMS from the bank side?
8. Why not re-dispatch my debit card on priority basis while facing issues from the last around 15 days regarding the debit card issue?
9. Why take so much delay to just active online transactions?
10. Why not give value to the customer and not resolve his issue?
11. Why is the issue not resolved after much discussion?
12. What is the benefit of opening an account with your bank?
This is my humble request if it is not possible to activate online transactions from your end on priority basis please confirm so that I may take necessary action on the same.
This is a humble request please close this issue by EOD.
My details are mentioned below: -
Name : JITENDER SHARMA
Customer Id : 41675078
Contact No : [protected]
Home Branch : Noida, Sector – 12, (UP)
Request to unblock Online Transaction[protected]'
ODR Debit Card Transaction Related Query 30227738
Feedback/Complaint to HDFC Bank -. CRM 30222821
UPI ACTIVATION REQUEST[protected]'
Complaint Request[protected]
Request via Ref No EA[protected]
ONLINE TRANSACTION SCREEN SHOT ISSUE
image.png
Thanks & Regards,
JITENDER SHARMA
Customer Id[protected]
(+91-[protected])
--
Thanks & regards,
JITENDER SHARMA
+91- [protected]
--
Thanks & regards,
JITENDER SHARMA
+91- [protected]
--
Thanks & regards,
JITENDER SHARMA
+91- [protected]
--
Thanks & regards,
JITENDER SHARMA
+91- [protected]
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