[Resolved] HDFC Bank — Payment debited but cloth shop not get credit

Senthilkumar Sharavan

from Ongole, Andhra Pradesh

Address:

Coimbatore, Tamil Nadu, 642001

I have purchased the cloth at Anbu silk, pollachi on 21.10.16 amount of Rs.1800.00 using Credit card of HDFC after swiping get message for debited for my mobile but in Shop not create the bill of swiping & also not credited the amount. The Shop owner check the settlement of day not showing the Credit amount. Kindly look into the matter and solve the problem as quick as possible. Reverse amount to my credit card.

Awaiting your co operation,

Regards

Senthil Kumar B

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Nov 27, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused. Request you to write to us at [protected]@hdfcbank.com along with the following details:

• Customer ID/Credit card number
• Transaction details (date, time and amount)
• Your registered contact details

Kindly quote the ref ID TTU[protected] in subject line.

-Natasha
HDFC Bank Customer Assistance