HDFC Bank — Payment issue related and collection agent forced to make payment through cash

Address:110080
Website:hdfc bank

My name is vishnu kumar I am the card holder of hdfc bank. Two days ago i booked the balance transfer from sbi to hdfc and you BT cheque will take some time to update. One of your collection agent call me and shouting on me and she was force me to make the payment through cash than i told her that i already made payment through bt of sbi but she was unable to understand..now i will not make payment throug cash you should wait for bt cheque and make sure i don't want any call from your collection agent...if possible than call me tomorrow after 5:30 pm.. Regards Vishnu kumar
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with your account details, no from which you received calls, contact details and above mentioned concern. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.


-Anay
HDFC Bank assistance.

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