HDFC Bank — Personal loan | |||||
To, Consumer court Subject: regarding personal loan application (Uap 3672810) which i applied to hdfc bank in april, 2016. Sir, My name is om prakash. I am working in it company as sr. Software engineer. I applied for a personal loan to hdfc bank in april 2016. Hdfc bank staff collected all the required documents needed for personal loan and also done the personal and address verification later on. It was all clear and verified by hdfc bank. Later on, they agreed to sanction a loan amount of around rs1, 90000. But they offered to merge my previous running personal loan (Loan a/c[protected] with hdfc itself to this new loan. I requested, since i have already paid 16 emis of previous loan so i am not interested to merge it. I requested to sanction a new loan separately as a fresh loan. They agreed to do that. Since then i have been calling them regarding the updates on that but they never responded. They have ruined all my family plans and all. I was completely distressed and could not concentrate on my work for long. I am looking forward for your kind consideration for a penalty and punishment for them. Was this information helpful? | |||||
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HDFC Bank customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Dear Customer,
On receipt of your post, we had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We request you to provide us your latest contact numbers and the convenient time to enable us do the needful and assist you further in this regard.
Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.
-Natasha
HDFC Bank Customer Assistance
On receipt of your post, we had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We request you to provide us your latest contact numbers and the convenient time to enable us do the needful and assist you further in this regard.
Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.
-Natasha
HDFC Bank Customer Assistance
Please confirm, which number you tried to contact me?
Also response on this thread itself if you have anything to convey me. I just want further communication on written only until anything necessary to talk on phone.
Also response on this thread itself if you have anything to convey me. I just want further communication on written only until anything necessary to talk on phone.
I did not get any response yet. This is the way you work in, nasty!
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Generally, what is the deadline for them to acknowledge/reply on this?