[Resolved]  HDFC Bank — Personal loan

Address:Lucknow, Uttar Pradesh, 226017

Dear sir,
Our complain regarding loan payment from Lucknow HDFC bank staff, request him for un authorized charge way off and collect payments as balance, our loan account no[protected] Pradeep Srivastava,
But he was not given satisfactory answer and see again, please see this matter to solved, otherwise go consumer court against your staff,

Pradeep Srivastava
Lucknow
Loan account[protected]
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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As this is my opinion and experience with HDFC Staff not co-operation with customers, he was treated as Govt. Office babu, this is example just I am suffering as same, call my self HDFC Loan manager Mr. Rajiv or Rajesh Sonkar and say him, sir as per discussion with you, for payments deposit against EMI bounced, please collected or suggested me for deposit.
And also request him please way off our charges, because of not deposit against your un authorized charges,
he was committed to me yes this is way off as payments time, so I am calling him for same, he was not agree and told us do not deposit payments, I can't way off your charges.
Again requested him for same but not given any satisfactory solutions
so I am decided to go through consumer forum if any problem created by HDFC staff .
do not payment given any unwanted charges as I told his loan manager, he was doing delay only just because of charges penalty,

with regards
Pradeep Srivastava
loan account no[protected]
Lucknow
[protected]
Dear Customer,
Please mail us at [protected]@hdfcbank.com from your registered email id with the exact issue details, previous complaint number (if any) and ref id TTU[protected]. I will take up the matter on top priority with concerned team and revert to you.
-Anay
HDFC Bank Assistance

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