[Resolved] HDFC Bank — Personal Loan foreclosure charges

harishupadhya

Dec 2, 2021

Address:

Begumpet Prakash nagar branch, Hyderabad

Loan ac no[protected] .I applied for Personal loan in 2020 under golden edge category from Hyderabad, however when i went to Begumpet branch in 2020 for foreclosure in Nov they stated that my account is not under golden edge and asked for charges. I checked with customer care number they confirmed that my ac still showing under Golden edge but Begumpet branch denied to close with out charges. And asked me to follow up with loan support team its been one week still i didn't get any response from them.
My concern is while applying loan you come to house and while closing its only one branch in Hyderabad to take and no proper response too from them. It feels like for penny interest HDFC is behaving like this. Its not about money its about your service customer will not opt for 2 time if they wish too .

Have a look in to this.

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Dec 13, 2021

Complaint marked as Resolved

Its a bit chaser process to Sales RM who sanctioned/uploaded your loan document. It took 1 week for me to follow up and get it resolved.

HDFC Bank customer support has been notified about the posted complaint.

Dec 02, 2021

Updated by harishupadhya Correction i went in 2021* for closure in Nov.

Verified Support

Dec 03, 2021

HDFC Bank Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We are working on your concern vide Ref ID:[protected] and will revert to you on 6/12/21.

-Anay
HDFC Bank Customer Assistance