HDFC Bank — Personal loan Harassment calls

I would like to inform you that I am getting too many calls in a day on daily basis from HDFC Bank for personal loans where I have been telling the them that I do not need any loan, Inspite of informing them I still keep getting calls regularly. Hope you people understand and stop calling / disturbing/ irritating me from now onwards. I do not want any loan.

Kindly remove my number +91-[[protected]) from your database. Hoping that I do not to get any call from HDFC Bank for personal loan.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2022
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
Oct 05, 2022
Updated by Manakshrag
Hi, Please find the reference No: 12887486.

The number on which the call was received----[protected]
▪️ Date and Time of the call--05/10/2022 and 11:17AM
▪️ Caller’s Number / Number from which the call was received---[protected]
▪️ A product which was marketed during the call--Personal Loan
Oct 31, 2022
Updated by Manakshrag
Hi HDFC Bank,

Inspite of insisting HDFC Bank not to trouble me for personal loan I am still getting the calls. I am once again requesting you not to call and Harass me for any personal loan. I am sharing you the details below from the number I received the call.

Hope you will understand and stop calling me in future.

The number on which the call was received----[protected]
▪️ Date and Time of the call--31/10/2022 at 02:37PM
▪️ Caller’s Number / Number from which the call was received---[protected]
▪️ A product which was marketed during the call--Personal Loan
Complaint comments 

Comments

I have the same experience. This is nuisance. The same person will call you every few days and different callers repeat it. One of the caller mentioned they are HDFC business partners. Does it mean they get information from HDFC about customer contacts? I asked but she declined to provide update where they get the contact numbers from. If the bank is sharing the contacts, this is very unprofessional. I don't have this issue with Standard Chartered or ICICI bank and I am now minimizing use of HDFC bank account. Apparently, one keeps some FDs or balance with the bank and based on it one gets these calls. So address the root cause itself. Don't keep balance and FDs. Use it only for netbanking - this is the approach I have chosen.

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