HDFC Bank — Poor Customer Service

Address:HDFC Bank, Electronic City, Skyward Tech Park

I run a small business and we have our current account with HDFC Bank (Electronic City, Bangalore). On 14th March, I noticed that I wasn't able to operate the account. I called the Manager and he put me in touch with someone else. It took about 5 days for them to figure out what the issue was. They said that we had not submitted some documents (Which we already have). It has been over 48 hours since I submitted new documents but to no avail. Terrible service from HDFC.

My vendors are breathing down my neck and I am unable to do anything.
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the branch address for us to help you with the solution. Visit here hdfcbk.io/k/DUvfZLzNaup for help with branch address.

-Anay, Service Manager
HDFC Bank Customer Assistance

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