HDFC Bank — Probus Insurance Broker Limited / HDFC Life Super Income Plan

Address:

Mumbai City, Maharashtra, 400016

I received a call from delhi for HDFC Super Income Plan. They claimed that they are employees of HDFC Life, but later understood when I received the policy that they were from Probus Insurance Broker Limited.

I had take Rs. 100000 policy (payment to be made for 8 years)) on 20th May 2016, and been promised following things during taking the policy:

a) Pension - INR 3500 every month from August 2016 till 16years.
b) 40% discount on the policy amount for all 8 years (because of disability clause).
That means he will have to pay only INR 60000 (for 8 years).
c) Revisionary Bonus of INR 30000 for all 16 years.
d) All medical bills and medical claims of all 4 family members attached to this policy.
e) Money back on INR 112500 (from 8th year to 16th year - every year)

I have received only Welcome letter, which does not have any of the above benefits mentioned in it.

Probus Insurance Broker Limited people kept on promising me dates till 4 months saying you will receive all benefits in next 15 days. But that date dint arrive. And finally I came to know that they were fraud people and say anything to lure the customer to take policy.

We invest in HDFC Life company thinking reputed companies dont cheat their customers. But HDFC Life is not taking any responsibility of their brokers. And even not ready to refund a single amount. Inspite of knowing their brokers talk all fake benefits to customers they continue to keep them and cheat all customers.