[Resolved] HDFC Bank — refund not received

sangeeta17

from Dhuburi, Assam

Address:

TOWER A III GROUND FLOOR,IT/ITES SEZ ACTION AREA ID NEW TOWN, 700156

Hi,
Myself sangeeta seal i ordered from amazon order date 23-sep-2019
Order number #[protected] & product name
Amazonbasics circular polariser filter 52mm
Amount 849.00

Refund has been initiated from amazon on 1st october 2019. To my credit card ending number 8524. And the same day i've received the confirmation from hdfc bank to my registered mobile number at 02.10pm.
But my credit card statement that amount not yet reflected. For translation of rrn which amazon has provided is 025598
And when i talk to hdfc bank customer service they said marchent not yet refunded..

My registered mobile number for both account amazon and hdfc is [protected].

+2 photos

Was this information helpful?

No (0)

Yes (0)

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 24, 2019

Updated by sangeeta17 I did not received information why my complaint marked as resolve... Reopen it...

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

Related HDFC Bank reviews

View all 32728 HDFC Bank Reviews

Comments

jueli_lomate

from Mumbai, Maharashtra

Very bad service you guys are providing. i have PL running on my account. my account balance was maintained on 7th oct. still my account deducted by 888Rs for late EMI pay. disgusting service really pathetic