HDFC Bank — Refund of Rs 9182 not reflecting in my credit card

Address:	Chennai, Tamil Nadu, 600 041
Website:	www.hdfcbank.com/personal/customer-centre

Dear HDFC Bank,

Please take it as escalation mail.

I am seriously fed up chasing HDFC now for the same issue from past 8 days.

Issue :
I have booked a ticket from Jet Airways on 6th September 2016 from Bangalore to Jorhat of Rs 9332 using my HDFC Card.
Later on I cancelled the ticket from Jet Airways Site and Jet Has refunded RS 9182 (Excluding Rs 150 - which is convenience fee). But Till now Amount is not reflecting back in my credit card.. It has now became pain for me

Jet Airways has already shared the refund receipt with me - which confirms that Refund was done by them. I cannot challenge them on same again and again.

Now I am not sure whats wrong goin on with HDFC. I have never faced such Issue with HDFC before. And all refund from any Merchant get back in my account withing 3-5 days. But this has really taken hell long.

Please address the same or I may have to raise consumer complaint for the same.

Request Number from HDFC : [protected]

Credit Card Number : XXXX XXXX XXXX 4177
Name : Shashank Walia

PFA - Refund receipt from JET AIRWAYS AS WELL