HDFC Bank — Refusal to open account

Address:

Pune, Maharashtra

I had applied to open an account with HDFC start of the month . I submitted my documents, only to know "AFTER A WEEK" that they were deemed invalid as my address contained 'hostel'. Convinced them time and again that even though the address contains 'hostel', it is a government qurater, to no avail.All my Ids(passport, voter id) carry the same address. I already have an account with SBI with the same address. If the govt. bank had no problem opening the account, what is stopping HDFC to do the same. Also my entire family bear the same address in their ids. How difficult is it then to understand that its not a hostel but a place of residence. Had it not been a mandate for my new company, wouldnt have bothered this much.