[Resolved]  HDFC Bank — Regalia Forex Card

Received a new regalia forex card yesterday with great difficulty - there are the difficulties faced:
1.was asked to open a new SB account though I have salary account as forex card is needed for my son. They could have linked the card for my son, dont know why new account is needed

2. account was not active for 2days and couldn't request for forex card.

3.Finally could request and get the forex card. It was told that card will be active in 24hrs(just like that by sales team, including sales manager), but never it was active.

4.When customer care is called they are giving different answers with different customer care reps. One person says 24 working hrs(never heard this in my lifetime), someone says there are two slots in a day and will be active by today 6pm. When we tried at 8pm, it was not active. Another rep said it will take 24 to 48hrs etc.