[Resolved] HDFC Bank — regarding cashback

sannibabu

from Visakhapatnam, Andhra Pradesh

Address:

Hyderabad

Hi, i have purchased 2 apple ipads in aptronics store hyderabad on 14/12/2019. I was supposed to receive cashback 6000 for my 2 ipads to my hdfc credit card by 14th april 2020, but still it is not yet credited.
I have called to the customer care but couldn't get any response due to covid-19.
Kindly resolve the issue and hoping the cashback will be credited soon..

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May 8, 2020

Complaint marked as Resolved

HDFC resolved the issue and credited cashback 6000 to my credit card..

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance