HDFC Bank — Regarding emi of auto loan no. 19923200 with emi of rs 9079

Address:

Raipur, Chhattisgarh, 492006

Dear sir/ma'am,
With due respect i would like bring to your knowledge that, i am one of the customer of your bank. Availed so far personal and auto loans.
With reference to my auto loan no. 19923200, i am paying rs 9079 per month. This will be over by 05th oct 2016.
Sir, since last month (June 2016) onwards, inspite of having sufficient amount in my central bank account from where ecs is done, is not deducted properly. Finally i got a call regarding this problem and i have paid the amount with an additional of rs 633.
Sir, the same has been repeated in this month (July 2016) also, so far no message / no phone call regarding the status. Sir, i am having sufficient funds in my account. Also i want to clarify that one more additional auto loan is also taken and i am paying rs 9276 per month. This second loan emi is properly deducted but why this emi rs. 9079 is creating problem for me with an additional fine.
Kindly resolve the problem so that being a customer of hdfc bank i should not loose the faith.

With warm and deep regards,
Dr. Tilendra shishir sinha