[Resolved]  HDFC Bank — Regarding Refund

Hi,
my name is Mohd Abdul Mukhtadir, i was your banks user.Recently i have closed my account, my account no was [protected]. I have done a payment from this account's debit card ending 4776. The account on which i had done the payment had sent me the refund on the same account through which i had initiated the payment, i even got message from your firm that, that money is credited in my account after i closed it.
My branch is not helping at all, and the account which refunded the amount showed it got debited from there side. please contact me as soon as possible
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Oct 25, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have.
We confirm that the account is in closed status. Request you to contact the bank from which the funds have been transferred.

-Anay
HDFC Bank Customer Assistance.
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