HDFC Bank — Regarding RTN charges

swap20_

from Ahmednagar, Maharashtra

Aug 2, 2023

Address:

Ahmednagar Maharashtra 414003

I have taken personal loan. I have preclosed it for one or two months I was not able to maintain a balance in account as It was salary account. While closing account I have visisted bank I have asked the procedure to pre close
the loan. I have paid all remaining amount with charges. and after closing it now I they are cutting RTN charges 236rs for some months. Even they have not said anything about it at the time of closure it's been a month and now without informing me the amount is automatically deducting. This is not fair at all. I have visited nearest branch even contacted them on call but no one knows about it. This is very disgusting. Now I have to change my salary account due to bad customer service.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 4, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

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