[Resolved]  HDFC Bank — Rejection of Credit Card

Hello,

I am a Happy Customer of HDFC BANK having salary account from last 1 and half year but with recently I got upset by your service by rejection of my Credit card for second time. I recently got call from executive Regarding Pre-approved CC offer so based on that I applied my favorite card in market that is Millennium card, after they told you will get confirmation in 4 days but shockingly I got confirmation of your application is rejected so I touch with executive they told it has rejected due to city mismatch. So I ask them any possible ways it can be reapproved they told you require govt Address proof so this is a real problem how can a Individuals have government address proof for a place he is just working because my Native is Udupi so I have every proof in native address only. So now my card got rejected with no major valid reason because every of my friends got their card to their native address, so I am very dissatisfied with this because every other bank approved my CC without having their SB account but I have salary account I can't able to get card and also at first applied card on last year September 2021, it also rejected with duplicate application so I waited 8 long months to get it happens to apply again(because of your rules), now I can't wait again, so I don't hear by you with positive result I may move out to another bank along carrying my friends and relatives who opened HDFC account because I referred them to open because of your other services. So I would looking for hear from you as soon as possible.

My credit card Application number is 22G[protected]VT
My Emai ID:[protected]@gmail.com

Sincerely,
Thank you
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Sep 4, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2022
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Varun
HDFC Bank Customer Assistance
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