[Resolved]  HDFC Bank — Savings Account Opening

Address:

Coimbatore, Tamil Nadu

I have applied Online for a Regular Savings Account in HDFC Bank Website. I have furnished all the required details and also uploaded required documents for opening a New Regular Savings Account with HDFC Bank on Wed[protected]:35 PM. The Application number is DSA[protected]. I received an Email and SMS response immediately stating that " Our representative will call you shortly to schedule a time to take your signature on the form and pick up the necessary documents, if required, to process your application." "If you do not hear from us within 1 working day, you may write to us at onlineapp.[protected]@hdfcbank.com" Since I did not receive any response from the bank for more than 1 working day as mentioned, I emailed about the status of the application to the mentioned email id - onlineapp.[protected]@hdfcbank.com on Thu[protected]:27 PM. For this email I did not receive any kind of response. Not even a single email or SMS. Then again I emailed a follow up on Mon[protected]:41 PM. For this email also I did not receive any response or a call or even an SMS. HDFC Bank provides a option in their website to Apply Online for opening a Regular Savings account and they do not even bother to respond to the application. What kind of system is the bank operating on. If the bank is too busy to respond to applications online, then why do the bank bother to waste my time by providing a so - called APPLY ONLINE option in their website. They could straight away ask me to visit the nearest branch to open an Account. My Application for opening a Regular Savings account itself is being ignored like this, I cant even imagine what it would be for other services such as Demat, Loans, Credit Cards etc with HDFC Bank. Very Unprofessional on the part of HDFC Bank. I didn't expect such Lethargy from a reputed bank such as HDFC Bank or maybe i was under the wrong impression as this HDFC Bank was professional and reputed in the first place.