HDFC Bank — Sending wrong messages to wrong person

amitkalekar123

from Pune, Maharashtra

Jul 20, 2022

Address:

Pune Sinhgad Road

I am getting daily wrong messages and calls from HDFC bank for loan.

below are the sms body
Dear SHAIKHWASIM SHAIKHYUNUS KURESHI, Here's the link to quickly pay INR 16046.59 towards your HDFC Bank EMI/Overdue charges.Pay here: https://smarthub.hdfcbank.com/pnyLF23754G
Not sure at HDFC bank does mobile number verification even while giving loans.
Please remove my number from HDFC data base ASAP and free me from head ache from last 2 years.I have tried telling hdfc customer care but they don’t care.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2022

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Jul 23, 2022

Updated by amitkalekar123 I have created a ticket 4191338. As mentioned by HDFC here. Still no communication on resolution.