HDFC Bank — Sign Mismatched but given CASH .

Date : 09/07/2015 Hello, I have visited Kelambakkam branch on Thursday around 10:30 am and I had to give one cheque in the name of PREM and the cheque which I signed was mismatching which I knew it . I had confidence that the bank will reject the cheque as the sign was mismatched. But the teller (PREMKUMAR) has given the cash to PREM even when I was not present at the Branch. After an hours time I personally visited the branch and the cash had been dispersed. At first, The teller didn't even ask for my ID proof . He just told, he shall give the cash. What if I go to the same branch and show my ID proof in different name? He has the license to give the cash to anyone he wants? Is this the way the banking works? Who has the hold for the cash we have in these banks? Who is responsibility for the Account holder's cash? I spoke to the branch manager about this issue happened and asked him to show me the cheque which I signed. I knew it was mismatching and the manager came back telling the sign was matching according to the bank records. I was sure it was not but he kept telling the strokes of the sign matched as per the bank records. I asked him to show me the cheque, he refused it . Me asking him again n again he showed me the cheque and I questioned him (Is this the sign on the bank records? ) I told him i wanted the cash refund and his reply was ( DO AS YOU WANT SIR, I WILL TAKE CARE I CANT GIVE YOU THE REFUND YOU CAN LEAVE THE BRANCH ) . It was so harsh from him in front of the public. This is not the response should be from the reputed National bank. I want my refund of Rs. 2000*10 times right away. The way he treated me was just so bad I have lost my dignity. My whole family has HDFC account's for the past 20years. I have lost THE RIGHT OF HUMANITY at this Branch. I value for the time and people but these bank people doesn't seem to be. HDFC Bank details. Name : E Shafakathur Rahman Account Number : [protected] Account Holders Branch : Poonamallee High Road I want this issue to be viewed seriously so that it won't happen for the other customers. Thanks Shafakathur.