[Resolved] HDFC Bank Standard Life Insurance Company — Fraud During Sailing The Policy | |||
Misguided during sealing the policy no. 17369352 Dear Sir, I had taken a new policy ‘HDFC classic assure plus” no. 17369352. I have following issues with this policy as below. 1) Policy given to me directly by company as telephonic discussion with Sonia Malhotra, Arti, Nitin, contact no.-[protected] (Directly communication with these three as direct employee of company) 2) Discount given to me is 30% of yearly premium & the benefit will given according to principal premium 3) i.e. principal premium – 60K, after 30% discount premium is 42K, but all benefit will given according to 60K 4) Total amount will pay after maturity will 8.4 Lac. 5) When received the bond there was huge difference found 6) I call immediately again the above mention number for verification & they committed the new policy bond will generated & send to you 7) Till then no any revised bond received 8) Now they have stopped to pick my calls Please do needful I am mentally very much disturbe due to this issue. Please do needful Was this information helpful? | |||
Sep 25, 2015 Complaint marked as Resolved Please see the mail sent by mailing address [email protected]
Dear Mr. Sunil Singh Negi,
This is with reference to you concern raised towards the aforesaid policy.
On conducting an internal assessment of your complaint, we have concluded that all the features and details of this plan were explained to policy holder at the time of taking the policy. Hence, we are unable to treat it as a missale.
We wish to inform you that the decision conveyed to you via our response dated April 08, 2015, remains unchanged.
In case you are not satisfied with the resolution provided by us, you may approach the Insurance Ombudsman in your region.
NOIDA
Office of the Insurance Ombudsman,
Bhagwan Sahai Palace
4th Floor, Main Road,
Naya Bans, Sector 15,
G.B. Nagar, Noida.
Email: [email protected]
We assure the best of services always.
Warm Regards,
Chithirai Pandian S
Customer Service Officer
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Product Disclaimer "Insurance is the subject matter of the solicitation. For more details on risk factors, associated terms and conditions and exclusions please read the product brochure before concluding a sale. This Signature is not proof of any contract with HDFC Standard Life Insurance Company Limited. HDFC Life Click 2 Protect Plus (Form No. P501 – 123, UIN-101N101V01) is a traditional non-participating term insurance plan offered by HDFC Life. HDFC Standard Life Insurance Company Limited is the name of our Insurance Company, HDFC Life is the name of our brand and HDFC Life Click 2 Protect Plus, UIN-101N101V01 is the name of the plan. The name of the company, name of the brand and the name of the plan do not in any way indicate the quality of the plan. HDFC Standard Life Insurance Company Limited. IRDAI Registration No. 101. ARN No: MC/08/2014/5155. CIN : U99999MH2000PLC128245."
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Apologise for the inconvenience. I am looking into the concern raised by you and will be contacting you shortly with an update on the same.- Manish.
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