[Resolved]  HDFC Bank Standard Life Insurance Company Limited — Refund of payment made to HDFC Life

Dear Sir/Madam Please arrange for the refund of one of two premium amount that i made towards my application, no. S[protected] on 05.04.2014 . Rs8427/- was debited twice from my account but one transaction was failed and after that i made another payment that was successful .So please look into the matter and resolve it as soon as possible so that i could get refund of my money . First I presume that one failed transaction would automatically credit back to my account, but when after 10 days that would not happen then i mailed you in this regard but even after that nothing is being done . if his is the level of your service in this small matter than i have to reconsider my decision to buy policy from you. i have wrong assumption that HDFC Life provide good service but you have proved me completely wrong . If this matter would not be resolved within 2 days i have to complain in consumer forum and i would withdraw my policy with you . I thing you just don't have any respect for customers, that's why you are so indifferent towards customer complain