[Resolved] HDFC Bank — telemarketing nuisance | |
I am registered with DND of your bank as well as my service provider. In spite of this, I am disturbed by untimely calls, sms and emails for personal LOANs and credit cards from different mobile numbers and email ids. the latest was a call from[protected] and [protected]. When I complain to your bank, they say such numbers do not belong to them. Then, who is this rogue who disturbs me, where did he/she get my details and why the hell do they canvass for HDFC? Is it an obligation that every salaried person should avail a LOAN or credit card from your bank? If a person does need a LOAN or card, wont he walk up to your bank, why should the rest of the public be harassed and if a person expresses his preference, why cant it be updated in your stupid database and the person left alone? I have better work to do than repeating every other day that I don't need a LOAN or a card.Have you ever heard of other's privacy? Even the retired are not spared from this nuisance. Customer's data are shamelessly peddled to your sister concerns and other third- party rogues in the name of marketing. Does your bank have any culture, manners, decency, value and ethics? For you it may mean business, for us it is outright nonsense disturbing us during our work, we lose continuity in our work because of this nonsense, a curse which we face for having interacted with you. Can you stop this desperate and senseless marketing? It is more of a turn-off. If you cannot be o[censored]se to anyone, at least do not be a nuisance. Hope the characterless ### who is in charge of sales and marketing is made aware of this. I feel I am not the only person harassed in such a fashion. Was this information helpful? | |
Oct 2, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 21, 2018 HDFC Bank Customer Care's response Dear Customer, I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance | |
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