HDFC Bank — Threat by collection agency | |||||
I have a credit card with HDFC bank for the last 3 years. Card number [protected]. In the last 3 years there has never been any late payment ever. However last month i was hospitalized and am still not attending office. This month I could not make the payment. I received a mail from Susana.[protected]@hdfcbank.com and i replied to the mail stating the situation. I asked for some time or preferably a payment plan. I have not received any response till date. Then started the line of calls. They started abusing and harassing. They are not offering any payment plan and are continuously threatening with dire consequences.THIS IS CAUSING MENTAL HARASSMENT and being a loyal customer do not expect such behaviour from hdfc bank. they are pushing me to the verge where i will be forced to take some extreme step and my family is going to hold hdfc bank responsible. Was this information helpful? | |||||
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HDFC Bank customer support has been notified about the posted complaint. | |||||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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No. [protected], Dhoraji, Gujarat, without any notification.
I came to know this while checking my Account summary.
I request to check on this why it has been deducted as I haven't done any online transactions and return the amount to my account or get back with a valid detail reason of deduction...