I have done the imps transaction of amount RS.7000 from my hdfc savings account to other bank account via HDFC mobile app.
It showing transaction timed-out on in transaction status, however the amount was deducted from my account and was not delivered to other end.
This is worst issue from HDFC. Why dont you credit it back when Transaction timed out and money debited from account??? What if its very urgent like to pay bills in Somewhere and dont have any extra money.???
This is pathetic process from HDFC.
EVEN I COULDN'T CONNECT TO CUSTOMER CARE DUE TO TECHNICAL PROBLEM ON BANK END.
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-Anay
HDFC Bank Customer Assistance