[Resolved] HDFC Bank — Transferred amount deducted from savings account but not credited to beneficiary account more than 20 twenty days passed. | |||||
Transferred amount detected from savings account but not credited to beneficiary account more than twenty days passed. IMPS transaction on 27th of August, reference number[protected]. account number is -[protected], transferred 14000 INR to an account of Karur Vaisya Bank. Still the money hasn't settled with beneficiary account. Online banking services are meant for convenience and instant transactions but now its really making me feel very frustrated with this incident. Since its an important settlement i lost my reputation here. When i spoke to the customer care executive's everyone says it may be payment gateway issue within 2 to 4 working days your money will/should be reverted to your account and we cant do anything now. Asking several statements from beneficiary account but saying the TAT is 7 working days to revert a mail. Horrible and pathetic service. They would make several interest, late pay charges if we delay a credit card payment i don't know how they are gonna compensate this blunder they are doing now. Was this information helpful? | |||||
Oct 22, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 21, 2016 HDFC Bank Customer Care's response Dear Customer, We have check at our end and wish to confirm that the IMPS transaction was successfully processed and funds are credited to your beneficiary account. In case of any discrepancy, please ask the beneficiary to check with her/his bank. -Natasha HDFC Bank Customer Assistance | |||||
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