[Resolved] HDFC Bank — Two Wheeler collection

Sindhuammi Sindhu

Sep 17, 2021

Address:

Bellary

Dear sir in the time of lock down period due to covid situation I am maintaining my balance in account but emi not deducted in my account so i have paid my 1st emi through phone pay via upi id still emi not credited/update to my to my loan account I have called collection manager ningappa several he was no response now my cibil score come down to 571 now I would like to go legal if your persons unable resolve my issue.
My loan account no[protected]

Thanks & regards
Sarvana s
[protected]

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Oct 23, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience you may have faced. Request you to write us using the URL https://bit.ly/3lIAoYy with your account number, Date & amount of payment, Payment reference number A bank representative shall contact you as soon as we receive this information

We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC BANK Customer Assistance.