HDFC Bank — Unable to do transactions due to error Invalid transaction unable to find response code (Remitter)/memo present on debit account

MaheshKumarS236

from Hyderabad, Telangana

Aug 1, 2021

Address:

Pune Kharadi

Reference ID1:[protected]
Reference ID2 :[protected]
Unable to do UPI, IMPS transactions due to the error that memo is present in the debit account.
No response from the HDFC team till now for the action.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2021

HDFC Bank Customer Care's response Dear Customer

We regret the inconvenience caused. We acknowledge the receipt of your e-mail with reference number[protected] on July 31, 2021, you may look forward to receiving a response to your e-mail id on or before August 06, 2021.

-Zubin
HDFC Bank Customer Assistance

Aug 02, 2021

Updated by MaheshKumarS236 Hi Zubin,

My main worry is that this HDFC bank account is linked to the HSBC loan account for EMI deduction which is scheduled on 5th Aug.

If the issue is not cleared before 4th then i would be charged with ECS and a due payment which i wont agree at the moment to be happening.

Requesting you/your team to resolve the issue as soon as possible.

Regards,
Mahesh Kumar S.

Aug 06, 2021

Updated by MaheshKumarS236 Hi HDFC Team,

It's frustrating to have been treated like this way. My account has been blocked from transactions and after several attempts I am losing my patience that i cannot handle it anymore.

I have tried to email more than 10 times and called customer care and also sent my family members to the HDFC Bank nearby home … But still it's not useful.

Please proceed with my account closure and send my funds to account, which I will mention in my account closure form.

It's very sad to see the services of reputed HDFC Bank are at low, and I don't want to be targeted of this anymore.

Thank you for treating me in this way.

Aug 06, 2021