[Resolved] HDFC Bank — Unable to input IFSC Code

Bala_Chander

from Mumbai, Maharashtra

Sep 12, 2021

Address:

Mumbai

We are unable to add beneficiaries through because IFSC Code box is not working. Valid IFSC Codes are showing as "No records found". The search box for a valid branch also says "No records found". Please see the attached screen shot for the problem. I am appalled that a bank like HDFC Bank has a bug like this, and has not yet resolved it inspite of claiming "Resolved"!

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Oct 31, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2021

HDFC Bank Customer Care's response Dear Customer,

Our sincere apologies for the inconvenience caused to you. We request you to write to us at https://bit.ly/2Xdk0qm along with the step-by-step screenshot of the process followed by you, beneficiary details, bank name, and IFSC, to enable us to check and assist you further. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Zubin
HDFC Bank Customer Assistance