[Resolved] HDFC Bank — Unable to make CC payment through net banking

[Resolved] HDFC Bank — Unable to make CC payment through net banking

J Joseph Satya 5 Jun 2, 2021 Jun 3, 2021 This thread was updated on Jun 3, 2021

Dear Team, HDFC, Due to some medical reasons I couldn’t able to make my previous month card payment. I have been paying my minimum due every month. In fact, I have paid more than what I have used in my credit card. Now I have been trying to make my CC payment through net banking. Unfortunately, I have received this error message “ The transaction is currently not available for your account. Please contact our 24-hour call center for further assistance I really want to know how my card is being charged with high interest. With no proper clue. customer contact [protected] Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 03, 2021 HDFC Bank Customer Care's response Dear Customer, We are looking into your queries and will respond to your registered e-mail id within 7 working days(June 11, 2021). Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services. The reference number for this interaction is[protected] -Nadia HDFC Bank Customer Assistance
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