[Resolved]  HDFC Bank — Unauthorized AMB and other charges deduction without any info

They have deducted more than Rs 9000 from my account for their so-called AMB and ACH Debit Return charges.

Before putting any money into it I visited their branch to confirm if there will be any deduction other than Rs 1400 that are showing as hold and he said no. So I put my money into it and then their drama starts. They start deducting with Debit return even though I do not have any open EMI with them and suddenly they make my full ac empty by charging AMB charges without any prior information or even a text.

After deduction when I contacted my nearby branch they said these charges cannot be refunded and they are not aware of these charges as they do not show these charges in their system. Why the hell do you have branches if your employees do not know how things work?

If he said me earlier that there would be charges if I continued with us so I should have opened an account with another bank and closed ties with them.

They send me offers each and every day but they cannot send any info regarding this.

HDFC is a cheater and Fraud bank. Never ever do banking with them.
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Sep 24, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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