HDFC Bank — Unauthorized Transaction/ Unknown Transaction On my Credit Card of Rs.45000.

Address:New Delhi, Delhi

My name is Monica Singh(Credit Card Holder), Credit Card No.-52XXXXXXXX1203, R/o B-3/118-A, Keshav Puram Lawrence Road, Delhi-35., DOB[protected]., Registered Email ID- [protected]@yahoo.com, & Mobile No. – [protected]. As I received my Credit Card on Dated –[protected] and after two or three days received the credit card Pin. On 26th April 2015, In Evening when I first time used the card then it was showing Decline. After that I Immediate the same concern discussed with Customer Care, but as per their confirmation the transaction amount of Rs.45000/- has been made on the same day @ 2:30-3:00pm. But I said to him I did not initiate & approve the transactions. And I didn’t get any message to my mobile or e-mail about that transaction & I said Block the card Right Now. I am writing to fraudulent transaction of my Credit Card in the amount of Rs.45000/-. Unless this is an error on your part, because. I have neither authorized nor participated in the above transactions. I confirm that the card is still in my possession. I will not make any payment for fraudulent/ Unknown transaction of my Credit Card amount of Rs.45000/-. Kindly find the details of Credit Card in the attachment of Transaction Dispute Form and resolve this issue as soon as possible.
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Dear Customer,
Request you to write at [protected]@hdfcbank.com along with above mention details. With your card and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

-Manoj
HDFC Bank Customer Assistance

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