[Resolved]  HDFC Bank — Unknown transaction done from my account.

Address:	Alwar, Rajasthan, 301001
Website:	hdfc

Dear service provider,

This is to notify you that i pawan pandey has open a saving account on 28/12/15 with branch -3666.
Didn't faced any issue till 24th june 2016.
But on 25th june i have debited rs11400 from my account (5000, 5000 & 1400) from cross point mall alwar hdfc atm machine at 15:26 after one minute only i received an sms on my mobile stating that i just debited rs12000 more from my account which was not done by me.
On that i just visited that atm machine and taken out the mini statement from which i got to know that rs12000 has been debited from my account.
On which i get in touch with hdfc phone banking department.
After had a conversation with the executive its been confirmed that 12000 has been withdrwal from account from the same atm machine on which i have done last transection.
But i didn't withdral that ammount.
On which i went to police station for fir. They taken my application and call me after 4 days. For further action.
But
I am a normal person i don't know anything. Only want my money back.
As it was a saving account so i have to keep rs10000 all the time else it could impact me fine of rs1000/month if it below then rs10000.
Sir,
Please help & support me for my money. Attaching the last mini statement report for your reference. As well as the application which i have submitted to local police station.

Would again requesting you if we are depositing our money in any bank. It means we are sure that our money is in safe hand & we can and we should be keep blind trust for this but this was what happend with me is totaly untrustworthy and not acceptable at any cost.
Brand like hdfc please check it deeply. And return my money with deadline time and date.
Looking for your kind support in this regard.

Shivaji park police station.
Shivaji park alwar
Rajasthan
Pin-301001

My account number-[protected]
Customer id[protected]
Mobile number-[protected]
Alternet number-[protected]
Office address-
Pizza hut cross point mall
Ground floor alwar
Jail ka chauraha.
Rajasthan 301001