[Resolved] HDFC Bank — Unusual Recovery from Account | |
Hello, My Name is Ramesh Saran (+[protected] and I have Salary Account in HDFC bank. My account is supposed to be debited by 3 EMIs on 7th of every month and on 7th the account had sufficient balance for those 3 debits. the EMI after being debited was credited back and my account was then charged with the overdue loan recovery fee of Rs.531 for each 3 EMIs. the charge has not however been reversed and it still reflects on the statement. The bank already shows the available balance being sufficient, the same working day and in the working hours. Was this information helpful? | |
Nov 19, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 14, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. We have shared your comment with the concerned team and our officials will get in touch with you by 19.10.2021. We request your patience in the interim. -Anay HDFC Bank Customer Assistance | |
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