[Resolved]  HDFC Bank — Very Bad after sale service for the policy

Address:Bangalore, Karnataka

Hi My policy number is 17201218. Let me mention you people have extremely bad service once your product is sold. Dam you people. Last month you do a marketing call and sell HDFC Term Plan make me buy the plan for 1 crore and make me go for medical check up and till 1 month I get no update. And when I am calling your call center sounds like fish market with all the people shouting and in experience costumer executive takes my call and tells me I have not submitted my form 16 so pls contact the agent who had taken your documents. Damm you people you people should have sense that The person is sent by you to collect the documents. why and how will I have details about the person who collected my documents. Please check how many times I have called and call gets disconnect and listen to the recording if you can afford to have one. Why should I call and find out about what is the status cant you update me the status of my policy like the way you did to get me buy the policy. I would like to cancel my Term Plan. That I fooled and as you people are joker's and have no service sense. This is Term Plan money which is important after my death. Imagine my family going through all these bad service due to jokers. Kindly Cancel my policy. I am not interested. And I will make sure I will share my experience is herd by people like me about you. With No Regards Bharath
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Aug 14, 2020
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
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Comments

Dear Mr. C. S. Bharath,

We apologise for the inconvenience caused. Our Senior executive will get back to you within 24 hours.

Thank You.

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