[Resolved] HDFC Bank — Very rude behavior towards customer | |||
I have HDFC credit card using since two years.. for payment of credit card due the executive has called me i told that i pay online before 4PM. they insisted to pay by cash. which i dont like. i said im at hospital and Im pregnant lady and as my mother is in hospital it is not possible for me and i dont trust it also. so il do online but the lady who called me spoke very roughly and dont even showed concern on customer situation. later she made to calls with different gents and spoke to my mother who is on bed very badly and harshly. such a worst fellows of HDFC credit card people. they collect money even the person is on death condition. even these HDFC dont provide proper payment ways. date of incident is 30.08.2016 [protected] Was this information helpful? | |||
Oct 1, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 31, 2016 HDFC Bank Customer Care's response Dear Customer, Request you to mail us at [protected]@hdfcbank.com with credit card number, issue in detail and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you. -Natasha HDFC Bank Customer Assistance | |||
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+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I have send lettest address changing form 5 days back.
My mobile number is [protected]