HDFC Bank — Welcome Kit Not Received

Kumar.Shubham

Jul 30, 2021

Address:

Uttam Nagar,New Delhi- 110059

As I successfully opened my Salary Account by choosing Uttam Nagar Branch on 20th July, 2021 and completed vedio e-kyc on next day at 21st july, 2021. But for a long time approx 10 days. I don't receive any call, sms or e-mail from Bank Regarding dispatch of my welcome kit.
As I need Debit card for any withdrawl transaction whether from Net banking or Upi.
Please do the needful.

From
Shubham Kumar
Customer Id :[protected]

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2021

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that the account has been recently opened and Welcome Kit generation is in process and expected to be dispatched by August 05, 2021. Once dispatched to your mailing address, you will received a SMS notification on your registered mobile number and delivery of the same within 7 working days post dispatch.

-Zubin
HDFC Bank Customer Assistance

Aug 03, 2021

Updated by Kumar.Shubham No I don't receive any update regarding the kit from Hdfc bank.
The bank did not inform how I will get my Welcome kit.