HDFC Bank — Welcome kit not received

I have opened my insta account on 11th October 2021. But still I haven't received my welcome kit. I visited branch and I have submitted document for my Physical KYC on 22 Oct. After 10 days I revisited my branch they told me your signature is not yet uploaded and address is not verified.
Than I have completed address verification and uploaded my signature. But still I haven't received my welcome kit.
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